Vault Logix Reviews

(based on 1 review)

178 of 365 people found this review helpful

Review of Vaultlogix, after 15 months of use and counting.
1. Price - there are many other providers out there that are cheaper. The claim that vaultlogix is a "business solution" does not compensate for the extra expense. I would agree that a "carbonite" like solution is not appropriate for a business, but there are other solutions that are business class for much less money. As we have discovered, Premium price, does not necessarily mean premium service.

2. Convenience - When we started with them, our first three customers went fairly smooth. On our forth client, a significant flaw in the management portal was revealed to us. It had been explained to us that to add another client you would click the add client button but we got the following message "the data vault where you are attempting to add a new client is not allowing new customers. For the new data vault location please contact Vaultlogix customer support. When we called them they did not know why we were getting this message, but we were given a second username/password and under that logon we could add new customers. Then after some time that username... (Read the full review)

In summary, I would not recommend Vault Logix to a friend.