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My Docs Online seems to be a below average online storage and backup service. Its web site has recently had a makeover, but the service on offer is still not very clearly described and seems vastly overpriced compared to the competition that's out there. However, to its credit, My Docs Online does offer some decent functionality – we just think there are much better deals out there.
For managing your files and uploading them to your My Docs Online storage space a desktop client is available which actually works reasonably well – having also had a recent makeover. It's compatible with both Windows and Mac and makes copying your files to the cloud pretty easy, but could do with a few extra features in our opinion. WebDAV is also supported if you are tech savvy enough to know how to set it up and this also means you can access your files from iPhone or Android devices with the aid of a third party app.
Opting for an enterprise plan with My Docs Online provides a number of features that we think businesses will find very useful. There is a central admin console that allows you to control the users and permissions on your account in order to support file sharing and collaboration. You can also track the activity on your account through this console which generates daily reports if required. One particularly useful feature though is the ability to send out an upload link to someone who isn't a member of My Docs Online. This allows them to upload a file to your account and is a great way of receiving large files from clients.
In our opinion the plans on offer from My Docs Online are very overpriced even if they do provide a reasonable amount of functionality. The whole pricing model seems quite dated where storage sizes are still discussed in chunks of 100 MB rather than the 1 GB chunks that other companies deal in. Even the personal plan seems quite expensive for the storage space available and we have seen much more space for lower prices elsewhere.
The service My Docs Online provides is good enough and the customer support is good quality, but we aren't sure that this quite adds up to justify the prices of plans. However, the web upload link feature is very useful and not something many other services offer. We would definitely recommend checking out some of the products in our top ten before making a decision though.
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