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Live Drive Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 3 reviews)

Category: Online File Storage & Data Backup Sites (AKA Online Cloud Storage Services)
Website: http://www.livedrive.com

Editor's Review Costs & Features Videos User Reviews
Average User Rating:
(2.0 Stars) based on 3 reviews

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Average User Star Ratings:

Storage Space:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Users' Overall Ratings Distribution:

5 Stars
0 Reviews
4 Stars
1 Review
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Star
2 Reviews

Only 33% of Users Recommend it

PAGE 1: Displaying Reviews 1 - 3 of 3
05 December 2012
Reviewer: Dan from USA

174 of 347 people found this review helpful

We used Livedrive for 6 months as a business. Not only could we not get onto Livedrive most times, but it lost about a THIRD of our files. Backup? What back up?! They promised back up, but then couldn't answer what happened to the files. They said they weren't saved there, because it would be in the back up. We couldn't switch off of there fast enough. The company is based over seas and does not take phone calls. Submit a ticket and they email you a day to two days later that they received a ticket. A week goes by and they say they couldn't get in touch with you so they dropped the ticket. Really?! You can't even get in touch with them, to tell them they suck.

In summary, I would not recommend Live Drive to a friend.

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Great product and super customer service
29 October 2012
Reviewer: WillC from Portsmouth, England

203 of 407 people found this review helpful

Couldn't disagree more with the last review and I didn't even keep the product I purchased.

Live Drive have been great! Very helpful on the phone with 24/7 support (if you opted for it) I purchased this product with 1TB storage for a year and went for the multi point option with anywhere access.

As a photographer I do generate large files averaging around 18M and up to 300M so I fully expected it to take some time to populate. But not having considered the upload speed I have, it simply wasn't a practical option for me. The team helped me work with it for a while and tried to improve my overall experience but I simply didn't have the imnfrastructure to support it. They have happily refunded me.

I would definitely recommend Live Drive, but be sure you have the speeds and bandwidth to cope first. I guess that's the same with anyone providing a cloud based service.

Good luck

In summary, I would recommend Live Drive to a friend.

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Live Drive
14 March 2012
Reviewer: Anaonymous business user from UK

229 of 464 people found this review helpful

What LiveDrive can do is excellent! The way it carries this out is NOT.
As a business we have had many issues with files not being uploaded and getting stuck! Their servers and databases always having issues and having downtime, and their security is very questionable indeed.

For a business, this is a big no no.

I am looking for alternatives that offer the same enterprise level folder synchronisation and folder/file sharing, but one that actually works!

I also believe they limit the speed of upload to their servers, quite often seeing very low bandwidth throttling.

Their support is utter rubbish. You have to phone the sales line now, just to get a hold of someone to talk to.

You have been warned.

In summary, I would not recommend Live Drive to a friend.

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