» Select Another Category of Reviews
 

Just Cloud Reviews

Just Cloud image

 
Editor's Overall Rating:
Average User Rating:
(based on 13 reviews)

Category: Online File Storage & Data Backup Sites (AKA Online Cloud Storage Services)
Website: http://www.justcloud.com



Editor's Review Costs & Features Videos User Reviews
 

« Back to all the Just Cloud User Reviews


Just cloud is a nightmare
21 June 2013
Reviewer: David Braun from SOUTH LAKE TAHOE, CA

172 of 334 people found this review helpful

Storage Space:
Security:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:


On a scale of 1 - 10, I give JustCloud backup service a 1 for the following reasons:

1. Painfully slow backup.
2. Customer service in non-existent. They offer no phone support, only email. I sent about 20 emails to them and got a different response from a different person each time and no one offered to help me resolve my situation.
3. They change the terms of your contract after you sign up for their services and lie to you. I signed up for an unlimited plan and paid in full for 1 year. 6 months later I was told that I had maxed out my storage (2tb) and would need to pay for more than an unlimited plan. I called, sent emails, and nothing. Before this happened, I was told that I had to upgrade to a premium account, which I did. They blatantly commit fraud and lie to their customers.

If you are looking for backup services, do not pick JustCloud. Right now I am researching other backup services and looking to file a complaint against JustCloud through the Better Business Bureau.

In summary, I would not recommend Just Cloud to a friend.



Was this review helpful?   Yes or No

« Back to all the Just Cloud User Reviews


Comments on this Review
comments powered by Disqus

 





» Click here to visit JustCloud.com

or

« Back to the rest of our Online File Storage & Data Backup Sites Reviews





Advertisements