Do not do business with this company -- Just Cloud 05 January 2013 Reviewer: Perry L from Dallas, Texas
168 of 334 people found this review helpful
Ease of Use / Navigation:
Ease of Joining / Registration:
Value for Money:
Overall Star Rating:
I bought a one-year subscription from Just Cloud for unlimited storage on 23 Dec 2012. My hope was that I could replace the storage capabilities of a home server and synchronize files between my home and business. The web site has a limited description of the services and capabilitilies of Just Cloud. After paying (by credit card) for the subscription, within 2 hours, I discovered that their services would not meet my needs. On 24 Dec 2012, I emailed their customer support requesting a refund for the subscription. This action initiated a ping-pong (6 total) set of emails, each from a different individual offering to help with the cancel but countering with discounts, free subsriptions, and other deals. The last email I received today instructed me to call their customer service number due to "security protocols". I have been on hold for 21 minutes now. I suspect this company has no intention of refunding any money and employs fraudulent tactics online.
This type of operation and company is not reputable and worthy of a #1 review for the services they offer. I will probably write off the $100 they charged because it is not worth the time and hassle to received a run around. You will find Just Cloud in the dictionary if you look up the word "charlatan". Buyer beware!
In summary, I would not recommend Just Cloud to a friend.