» Select Another Category of Reviews

Carbonite Reviews

Carbonite image

Editor's Overall Rating:
Average User Rating:
(based on 5 reviews)

Category: Online File Storage & Data Backup Sites (AKA Online Cloud Storage Services)
Website: http://www.carbonite.com

Editor's Review Costs & Features Videos User Reviews

« Back to all the Carbonite User Reviews

Buyer beware...
11 February 2019
Reviewer: Willie Miranda from Fl

58 of 128 people found this review helpful

Storage Space:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:

Last year I dumped my external backup drive to have a "more secure" off site backup alternative. (BIG MISTAKE) I saw many promotions on their service, everything made sense. Cost was reasonable and all that.

So I enrolled. Made sure that all my files were backed up through their app and all of that.
One day My hard drive crashed... OMG,,, well no worries, Carbonite has my files backed up.

I proceeded to restore my files. Surprisingly I noticed that my restore was going WAY SLOOOOOW. I diagnosed my network, new hard drive and internet connection.

I have 400 Mbps internet service... Well I found our that after all my download was not exceeding 3 Mbps. I proceeded to call tech support and after many attempts and escalations the told me that that was the maximum throughput I will ever need. That no matter which plan I enrolled their technology will not allow for greater speed because they do one file at the time,,, they encrypt and then decrypt,,,, they cant do it any faster.
So, be prepared to wait weeks for your download to complete.

Just don't expose yourself to this scam... It will NOT save you when you really need it.

In summary, I would not recommend Carbonite to a friend.

Was this review helpful?   Yes or No

« Back to all the Carbonite User Reviews

Comments on this Review
comments powered by Disqus


» Click here to visit Carbonite.com


« Back to the rest of our Online File Storage & Data Backup Sites Reviews