Mozy Reviews

(based on 4 reviews)

259 of 522 people found this review helpful

I first tried Mozy a year or so ago. I was never even able to get it to install successfully on OSX 10.4 (Tiger). Several months ago I tried an updated version, which did install. I opted for the $4.95/month unlimited storage. This time I was never able to get it to backup successfully. I repeatedly got either Connection Errors (server-side) or User Errors (client-side, obviously). On rare occasions it would work for a while, and I did get *some* files backed up. After much tech support, I was told that the only solution was to upgrade to OSX 10.6 (Snow Leopard) so that I could upgrade to the latest version of MozyHome. After doing so, at least I stopped getting error messages. But MozyHome has been stuck on "Next Backup: any moment now" for several days, as well as showing "Last Backup: never". On the other hand, it shows 370,000 of 542,000 files backed up -- but 542,000 is nowhere near all the files that I selected for backup. While waiting for tech support on this issue, I got a notice this morning that they are changing... (Read the full review)

In summary, I would not recommend Mozy to a friend.