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DropSend Review
- Free: pay nothing for 250MB of storage and 5 sends
- Basic: $5 per month for 1Gb of storage and 15 sends
- Standard: $9 per month for 10Gb of storage and 45 sends
- Pro: $5 per month for 25Gb of storage and unlimted sends
- Business: $99 per month for 500Gb of storage, unlimited sends and multiple users
- PC and Mac
- Perfect for sharing large files
- Free desktop uploaded tool
- Backup files online
- Ideal for sending jpegs pdfs and MP3s
- No software to install
- Free file sending with basic plan
- Access your data anywhere
- Easy to use web interface
- Share files with non DropSend users
- Logs to see if your file has been picked up
- Great for independent contractors
- Specify time and download limits on shared files (Business only)
- Password protect shared files (Business only)
- Custom logo branding (Business only)
- Brand new Adobe AIR desktop tool
- Support for multiple users (Business only)
- Email support
- Free 250Mb of storage
- Secure data center
DropSend is a fairly average online storage service with average prices and an average feature set. It provides different levels of service for home and business users, but seems to be mainly aimed at independent contractors who have to share files with clients. Although it is showing signs of improving we don't think DropSend will be moving much further up our top ten list at the moment.
Although DropSend is by no means a bad service it lacks some features that others in the same price range have. It is mainly aimed at helping its users send large files - more as a replacement file attachment service than a fully fledged online backup solution. As such, it the lacks automatic backup features and shared folder features that similar services include as standard. However, if all you want to do is share the odd big file then DropSend will handle it perfectly well.
The main way to access your Dropsend account is through the web interface which can be accessed using most modern browsers. The interface provides a handy upload tool which can start uploading a file from where you left off in the event of a lost connection or similar problem. Although the interface is not as rich in functionality as some we have seen, it works well and looks professional. There is also a nice feature that lets you see if someone has picked up the file you sent them and if you are a business user you can specify download or time limits on files you share.
DropSend also provide a desktop client which runs on either Windows or Mac. Again, it's a fairly basic tool but does the job well enough. You simply drag and drop folders or files onto the interface and they will be uploaded to your DropSend storage space. There is also a beta version of a new Adobe AIR based desktop client which improves the look of the interface a bit.
Security is another area where DropSend isn't quite up to scratch. Whereas most services - even the free ones - offer SSL encrypted file transfers as standard, DropSend only provides them with an expensive business account. It also doesn't seem to provide any kind of encrypted storage while your files are on their servers.
The prices DropSend offers on its accounts are reasonable, but you can find similar prices elsewhere with possibly better features. They do offer a free account, but this limits you to 250Mb of storage space and 5 file shares per month. Even the basic and standard paid for accounts limit you to 15 and 45 shares per month respectively. The business account on offer is one of the better value for money plans with 500Gb of space, unlimited shares and support for multiple users. When compared to business plans on other services this doesn't seem too bad, but security is only upgraded to 128-bit SSL with no on-server encryption.
In all DropSend isn't a bad service, but we feel that you should be getting more features for the money you are paying. Other services seem to manage it so we don't see why DropSend shouldn't. There is still time for DropSend to improve, but it will be left behind if it doesn't do so pretty soon.
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