I have used Mozy for about 2 years, after a recommendation from a friend. They advertise their unlimited storage plan and I subscribed. The user interface is difficult and backups were slow despite my high speed internet connection but it eventually Did backup my data. I felt like I was being treated fairly. The cost was 54.95 annually. Today I have discovered that my fee will increase to 1805.79. And my files will be deleted when my current subscription is over. Yes that is one thousand eight hundred dollars! Without notice, Mozy has cancelled their unlimited plan and now charges by the amount of data stored. This seems like a bait and switch operation. I would be perfectly happy to have Mozy reasonably increase their prices but $1800 ?????
I no longer have confidence in this company. Customer support is unreachable, corporate office phone numbers do not work. Do not sign up with Mozy!!!!!!
In summary, I would not recommend Mozy to a friend.
